Stay Firm Program
Effective Date: 4 April 2026
1. INTRODUCTION
These Terms of Service (“Terms”) govern your use of https://www.stayfirmprogram.com (the
“Website”) and purchase of the Stay Firm Programme (the “Programme”).
The Website and Programme are operated by Suzanne Noble, United Kingdom, in
collaboration with Ken Schafer (collectively referred to as “we,” “us,” or “our”).
By accessing this Website or purchasing the Programme, you agree to be legally bound by
these Terms. If you do not agree, you must not use this Website.
2. IMPORTANT MEDICAL DISCLAIMER
The Stay Firm Programme is an educational resource providing information regarding:
• Erectile dysfunction
• Hormones and testosterone
• Nutrition and nitric oxide support
• Physical rehabilitation practices
• Mindset and lifestyle factors
The Programme does not provide medical advice, diagnosis, or treatment.
• Suzanne Noble is a sex educator and podcast host.
• Ken Schafer is a men’s sexual health coach.
Neither is acting as your doctor, therapist, or licensed healthcare provider.
You must consult a qualified medical professional before:
• Starting supplements
• Beginning exercise programmes
• Changing medication
• Acting on hormonal or health-related information
If you believe you are experiencing a medical emergency, contact emergency services
immediately.
3. ELIGIBILITY
You must:
• Be at least 18 years old
• Have legal capacity to enter into a contract
By purchasing the Programme, you confirm that you meet these requirements.
4. DIGITAL CONTENT & UK CONSUMER RIGHTS
The Stay Firm Programme is digital content delivered electronically.
Under the Consumer Contracts Regulations 2013:
By purchasing and receiving immediate access, you:
• Expressly consent to immediate digital delivery; and
• Acknowledge that you lose your statutory 14-day cooling-off right once access
begins.
This does not affect your statutory rights under the Consumer Rights Act 2015 if the content
is faulty or not as described.
5. PROGRAMME ACCESS & LICENCE
Upon purchase, you are granted a:
• Non-exclusive
• Non-transferable
• Revocable
• Personal-use licence
You may not:
• Share login credentials
• Distribute, reproduce, or resell materials
• Upload materials to file-sharing sites
• Use content for commercial purposes
• Record or republish video content
All intellectual property remains the property of Suzanne Noble and Ken Schafer.
We reserve the right to suspend or revoke access if these Terms are breached.
6. PRICING & PAYMENT
The Programme is offered as a one-time payment (currently listed as $49.99, subject to
change).
Payments are processed via secure third-party providers.
You agree to provide accurate billing information.
Pricing changes will not affect completed purchases.
7. 30-DAY SATISFACTION GUARANTEE
We offer a voluntary 30-day satisfaction guarantee.
If you are not satisfied, you may request a refund within 30 days of purchase.
Refunds may be refused where:
• There is evidence of content misuse
• There are repeated refund requests
• There is clear abuse of access
This guarantee does not affect your statutory rights.
8. NO GUARANTEE OF RESULTS
Individual results vary.
We make no guarantees regarding:
• Erectile improvements
• Testosterone changes
• Health outcomes
• Relationship outcomes
Testimonials reflect individual experiences and are not guarantees of similar results.
9. HEALTH & EXERCISE RISK
The Programme may include:
• Pelvic floor exercises
• Pumping protocols
• Physical rehabilitation techniques
• Nutrition guidance
• Supplement discussions
You accept full responsibility for:
• Your health decisions
• Consulting your healthcare provider
• Any risk arising from implementing Programme materials
We are not liable for injury, adverse reactions, or complications resulting from use of the
content.
10. INTELLECTUAL PROPERTY
All Website and Programme materials are protected under UK copyright and intellectual
property law.
This includes:
• Videos
• Written materials
• Graphics
• Logos
• Branding
• Course structure
Unauthorised reproduction, distribution, or commercial use is strictly prohibited.
11. ACCEPTABLE USE
You agree not to:
• Attempt unauthorised access to Website systems
• Interfere with security features
• Transmit malicious code
• Engage in unlawful behaviour
We may terminate access for misuse.
12. THIRD-PARTY LINKS
The Website may reference third-party products, practitioners, or resources.
We are not responsible for:
• Third-party content
• Third-party services
• External policies
Use of third-party resources is at your own risk.
13. DATA PROTECTION
We process personal data in accordance with:
• UK GDPR
• Data Protection Act 2018
Please refer to our Privacy Policy for full details.
14. LIMITATION OF LIABILITY
Nothing in these Terms excludes liability for:
• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under UK law
To the fullest extent permitted by law, we are not liable for:
• Indirect or consequential loss
• Loss of profits
• Loss of data
• Business interruption
Our total liability shall not exceed the amount paid for the Programme.
15. INDEMNITY
You agree to indemnify and hold us harmless from claims arising from:
• Your misuse of the Programme
• Your breach of these Terms
• Health decisions made without appropriate medical consultation
16. CHANGES TO THESE TERMS
We may update these Terms at any time.
The updated version will be posted on the Website with a revised effective date.
Continued use constitutes acceptance of the updated Terms.
17. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Consumers residing outside the UK may also have mandatory rights under their local laws.
18. CONTACT
Stay Firm Programme
Operated by Suzanne Noble
Website: https://www.stayfirmprogram.com
Contact Email: help@stayfirmprogram.com